This is the privacy statement of Riva Groep and its affiliated companies, Wittebrug BV, Wittebrug Lease BV, IKRIJ.NL, Lease2Go BV, Wittebrug Autoschade BV, DAVO Autobedrijven BV, Deurloo Autoschade BV, Valstar Schade BV, Kasco Autoschade BV, Klei Tires BV, Noordzee Services BV, HP Beheer BV and Maja Media B.V. (hereafter: Riva Groep).
Riva Groep values the protection of your personal data. In this privacy statement we provide clear information about how we handle personal data.
We make every effort to ensure your privacy and therefore handle personal data with care. In all cases Riva Groep complies with applicable laws and regulations, including the General Data Protection Regulation. This implies that we always:
The processing of personal data takes place on the basis of the following principles:
Justifiable interests include the security of buildings and grounds, service messages, direct marketing, customer satisfaction and market research.
Your personal data are processed by Riva Groep for the following purposes:
Depending on the purpose, Riva Groep processes contact details, date of birth, data to determine identity and driving license, financial data, vehicle data such as license plate and location data, number of damage-free years, behavior on websites and social media, login details and / or camera images.
We may provide the information that you give to us to third parties if this is necessary for the execution of the above described purposes. Think of importers and manufacturers, Dienst Wegverkeer (RDW), providers of mobility passes, emergency services, insurance and financing products and web analyses, Warning system ELENA, providers of administrative, communication and invoicing services, software suppliers and parties that we hire to send direct marketing.
We never pass on personal data to parties with whom we have not entered into a processor agreement. We make the necessary agreements with these parties (processors) to ensure the security of your personal data.
Furthermore, we will not provide the information you provide to third parties, unless this is legally required and permitted. An example of this is when the Tax Authorities, the police or a legislator requests (personal) data from us in the context of an investigation. In such a case we must cooperate and are therefore obliged to provide this information.
If we provide personal data to processors in a third country outside the EU, we will do so only if that country, according to the European Commission, guarantees an adequate level of protection or offers the processor appropriate safeguards.
We only process personal data of minors (persons younger than 16 years) if written permission has been given by the parent, or legal representative.
Riva Groep does not store personal data longer than necessary for the purpose for which it was provided or required by law.
We have taken appropriate technical and organizational measures to protect personal data against unlawful processing. Risks in the processing of personal data have been classified by Riva Groue on the basis of the probability that an incident occurs and its severity or impact. This risk classification enables Riva Groep to take organizational and technical measures that guarantee an appropriate level of security. This concerns:
You have the right to inspect, rectify or delete the personal data we have from you. You can also object to the processing of your personal data (or a part thereof) by us or by one of our processors. You also have the right to have the information provided by you transferred by us to yourself or to another party.
We can logically ask you to identify yourself before we can comply with the aforementioned requests. You can send your request to firstname.lastname@example.org.
If you have a question, comment or complaint about the processing of your personal data, we ask you to contact us about this. If you do not agree with our handling, you may also contact or file a complaint with the Dutch Data Protection Authority, the supervisory authority in the field of privacy.
As Riva Groep we are responsible for the processing of your personal data. If, after reading our privacy statement, or in a more general sense, you have questions about this or wish to contact us, please contact us via the following contact details:
2491 BC The Hague
Phone: 070 850 2962
This version of the privacy statement is dated 3 May 2018. Riva Groep reserves the right to make changes to this privacy statement. We advise you to consult this privacy statement regularly, so that you are always aware of the content of the applicable privacy statement.